Terms & Conditions
All the headings and sub-headings are for convenience only and are not to be taken into account for the purposes of interpreting it.
“the Company” is to mean Vincent De Lima Company Ltd; Company number 09562940, trading as De Lima Escapes
Unless the context clearly requires otherwise, any reference to “Escape” or “Escapes” & “Retreat” or “Retreats” is to include the other
Usage of the terms “We” and “Us” are to refer to “the Company”
Usage of the terms “You” and “Your” is to refer to the signee.
“Start Date”: The designated start date of the retreat for which you are booking. For clarity, it will be designated at 12pm on the date of the advertised retreat start date.
Payment Due Date: The date by which all sums owed for the retreat you have booked become immediately payable.
“End Date”: The designated end date of the retreat for which you are booking. For clarity, it will be designated as 10am on the date advertised that the retreat would finish.
“Retreat(s)/Escapes”: The trip you have booked with Us
“Primary place of business”: the accommodation that We are supplying to You as part of your Retreat with De Lima Escapes
“Booking Fee”: a non-refundable £400 sum that is required to secure Your booking with Us
“Organisers”: is to mean De Lima Escapes, and any agent, contractor, or third party that We may engage with in the course of providing to you the services outlined as part of your Retreat
“Cancellation” is defined as You not attending your scheduled Escape, including postponing or rescheduling
The minimum age for attending any retreat with us is 18.
Cooling off period
There is no cooling off period when purchasing any of our Escapes.
You warrant that you are in good physical condition and you know of no medical or other reason why you cannot or should not do any form of active exercise, including, but not limited to, High Intensity Interval training, strength training, cardiovascular training, swimming, running, yoga, stretching.
Acknowledgement of risks
You warrant that you are aware that all exercise and travel carries risks, and acknowledge you are participating willingly, and in knowledge of these risks.
You recognise that We are not able to provide you with medical advice, and that any information provided should be used as a guideline only. If you have any prior knowledge of health concerns or health risks, you acknowledge that it is your responsibility to seek clearance from a health care professional prior to attending any of our retreats.
You agree to fully indemnify without limitation any trainer(s), director(s) or contractor(s) against any injury, malpractice, mishap, or accident during any and all interactions with the Company away from, or at the primary place of business for De Lima Escapes.
Meeting Your Responsibilities and Paying for Your Trip
You must make sure your bank account can make credit / debit card payments and that there is enough money in your account to pay for the trip on or before the Payment Due Date.
You must make sure that the payment method you have chosen remains valid until at least 1 month after the End Date of your Escape with us.
If your chosen payment method fails, you are liable for any and all resulting fees.
If you do not fully pay your fees on the due date, De Lima Escapes has the right to suspend or decline access to any services, activities and facilities associated with any Escape until any outstanding balances have been paid in full and you have given us your updated payment details (if you are requested to do so). You understand and acknowledge that We will continue to debit Your nominated account without notice, until We have received the total amount You owe the Company.
We will make a reasonable effort to advise You on the status of the failed payments by email.
To reserve a spot on any Escape, a non-refundable booking fee of £400 is required upon booking. Payment of any outstanding sums owed (the balance) must be made before the specified Payment Due Date for the Escape which you are booking. Prices DO NOT include flights, or travel insurance.
It is your responsibility to organise suitable travel and health insurance. You acknowledge that De Lima Escapes is not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially or otherwise.
Please note, even if you have private health insurance in your Country of Residence, it is unlikely that this insurance will cover overseas trips such as the retreats offered by De Lima Escapes.
Travel Cancellation Insurance
It is your responsibility to organise suitable travel and health insurance. You acknowledge that De Lima Escapes is not in the business of providing insurance products and cannot be held liable.
Depending on the policy and conditions, travel cancellation insurance may pay for some or all costs associated with cancelling a booking. We strongly advise that you purchase this.
It is your responsibility to read and understand our cancellation policy before making a reservation. Naturally, no one books with the intention of cancelling or postponing their trip, but unexpected things do happen, so please consider purchasing travel cancellation insurance.
Cancellations Policy: Guest Cancellations
If you need to cancel any retreat with De Lima Escapes, cancellation fees will apply. Any notice of cancellation must be provided in writing.
Please refer to the following for a breakdown of applicable cancellation fees:
If you cancel 90 days or more before your Start Date, you will be refunded the full amount paid up to that date for your retreat, excluding your £400 booking fee which is non refundable.
If you cancel between 60 – 90 days before your Start Date, you will be refunded 50% of any sums paid, excluding your £400 booking fee which is non refundable.
Cancellations less than 60 days before the Start Date of your Escape are non-refundable and will result in a forfeit of any and all sums paid.
Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason.
Please be sure to read, in full, these Terms and Conditions for full information.
Late Arrivals/Early Departures
We do not offer credit for arriving late to our Escape or departing early.
Cancellations Policy: Cancellations made by the Company
If for any reason De Lima Escapes must cancel or change the Start Date of any Escape, for any reason whatsoever, you’re entitled to transfer the sums paid to another De Lima Escapes retreat (either scheduled or at some future time) to be used as credit. Alternatively, you may request a refund of payments made by you to the Company, which will be accommodated for insofar as is possible, taking into consideration any non-retrievable costs to which we committed in anticipation of your Escape.
De Lima Escapes is not responsible for your expenses incurred in preparation for any cancelled Escape such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.
Passports, Visas and Documents
It is the responsibility of each participant to obtain a valid passport, visa(s) and necessary certificates for any country to be visited in connection with any Escape.
De Lima Escapes holds no responsibility for the actions or omissions of third parties or independent contractors, including in the event that they modify the nature of a service on an Escape as compared with the advertised nature of the service.
Further, De Lima Escapes accepts no responsibility for delayed, missed or cancelled flights, buses, ferries, transfers, or any other modes of transportation required by You to get to Your accommodation, or any other activity or event in connection with or relating to Your retreat.
You agree to sign a waiver form with De Lima Escapes at least 30 days before your retreat Start Date.
You acknowledge that during any Escape you participate voluntarily in any and all activities arranged by the retreat organisers, and insofar as is legally permissible, you surrender your right to any cause of action against De Lima Escapes, their agents, contractor’s, employee’s and directors, arising from any loss or damage to any person or property that occurs during an Escape up to and including death.
Photo / Video Release – Use of Image
You hereby grant to De Lima Escapes the absolute and irrevocable right, and unrestricted permissions to use photographic portraits / images / videos in which you feature that are taken during the retreat to use / republish / copyright, etc. for commercial use in association with De Lima Escapes. You hereby release and discharge De Lima Escapes from any and all claims and demands arising out of or in connection with the use of the photographs and video footage, including without limitation any and all claims for libel or invasion of privacy.
By booking any retreat with Us you agree to be bound by and adhere to all policies and rules. For any questions or queries, please email us firstname.lastname@example.org.